Doing business in Santa Clara, San Mateo, and Alameda Counties

Call 408-559-5649

Call 408-559-5649

SVPMG Offers Property Management Performance Guarantees

Written by David Roberson, Esq. on . Posted in For Tenants, Landlords, Non-Owner Occupied Properties, Property Management


Property Management Performance Guarantees

Silicon Valley Property Management Group (SVPMG) offers Performance Guarantees for our clients and owners.  We are unaware of any other Northern California property management firm that offers similar guarantees.  The five (5) performance guarantees that SVPMG offers are; 1) Payment Guarantee, 2) Response Guarantee, 3) Fee Guarantee, 4) Transparency Guarantee, 5) Service Guarantee, 6) Satisfaction Guarantee – for a detailed breakdown of these guarantees go to and check them out.  Notwithstanding the fiduciary duties we owe to our clients per California law, owners and clients want peace of mind, they want to trust their property managers, they want complete transparency, and most of all they want guarantees.  We have tried to implement a guarantee for each critical component of the property management cycle.  We believe the most important guarantee is our response guarantee.  If a client or owner calls, texts, or emails us we guarantee that that inquiry will be responded to within 24 hours.  If we fail to respond within 24 hours we will not charge that client or owner for that month’s property management fees.  This guarantee is just as important to us as it is to our clients because we want everyone associated with the property to know that we are there for them with any and all questions.

It is a simple but paramount task for us to respond to our client or tenant inquiries in a timely manner.  In fact, most text messages are responded to within the hour – even if the response is “we need to do some checking or research before we get back to you later this evening.”  This guarantee is a very important cog in our business and we look forward to helping our clients and tenants each time they reach out to us as it is an opportunity to perform our duties.

Finally, since SVPMG is being paid to manage the client properties it is an imperative that we strive to offer the most comprehensive customer service experience possible in the property management space.  In addition to the performance guarantees SVPMG offers clients free legal advice with respect to their properties situated in California.  Owner/broker David Roberson, Esq. is a licensed California real estate attorney who practiced real property law at one of the most notable real property firms in Northern California.  David consults with clients on all real property questions, investment strategies, IRC Sec. 121 and 1031 exchange strategies, tax strategies, site development feasibility, complex transactions, among other things.  David has also written two books about real estate which you can find on and over 120 real estate blog articles which can be found at our website.

If you have real property questions call David today for an appointment or a confidential conversation 1-408-838-5113.


David Roberson, Esq.


David Roberson, Esq.

David is a licensed real estate attorney, a licensed real estate broker, and has been involved in the real estate business since he graduated from college in 1986. David has personally been involved in hundreds of real estate transactions, has personally inspected over 2,500 residential properties, 12 million square feet of new commercial construction, and is an expert in 12 separate building code categories. David and his wife Shelly have owned a personal portfolio of investment properties in several states including the bay area since 1998. David currently is the broker/owner of Silicon Valley Property Management Group (SVPMG) which manages 150+ client properties on the San Francisco Peninsula. Trust, transparency, and performance guarantees are the foundation of SVPMG. David challenges anyone to find a PM company that offers services similar to the extensive education, customer service, and performance guarantees provided by SVPMG. David also provides consulting for his clients on property development feasibility, construction, and complex real estate transactions. David has authored a published law review article, two real estate books, and over 120 real estate blog articles.

Silicon Valley Property
Management Group

1900 Camden Avenue
San Jose, CA 95124

We manage residential and commercial rental properties in San Jose, Campbell, Saratoga, Los Gatos, Sunnyvale, Cupertino, Palo Alto, Menlo Park, Mountain View, Los Altos Hills and every point in between.

They get things done right and right away

Great services organization. They get things done right and right away, highly professional and no nonsense. I would highly recommend this firm for leasing or renting/selling a property.
- Eric Frazier
Overall rating: ★★★★★ 5 based on 1 reviews

CA RE Broker #01942886